Privacy

Privacy Policy — fibwatch com

Your privacy is important to us. This Privacy Policy explains exactly what personal data fibwatch com collects, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon where we can avoid it.

Last updated: January 2025

Our Commitment to You

How fibwatch com Protects Your Privacy

These six principles summarise how fibwatch com approaches data privacy. The full policy details follow below.

Data Encrypted at Rest & in Transit

All personal data stored by fibwatch com is encrypted. Data transmitted between your device and our servers uses TLS encryption. Your information is never sent or stored in plain text.

No Data Sold to Third Parties

fibwatch com does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is yours — we only use it to operate and improve the platform.

Minimal Data Collection

fibwatch com only collects the data we actually need to provide our services. We don't ask for information that isn't necessary for account management, payments, or regulatory compliance.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data held by fibwatch com. Submit a request through our support team and we'll respond within 30 days.

Clear Data Retention Limits

fibwatch com retains your data only for as long as necessary. Account data is kept for the duration of your account plus any legally required retention period. After that, it's deleted.

Breach Notification

In the unlikely event of a data breach affecting your personal information, fibwatch com will notify you promptly and take immediate steps to contain and investigate the incident.

Know Your Rights

Your Data Rights at fibwatch com

As a fibwatch com player, you have specific rights over your personal data. Here's what you can ask us to do — and how to do it.

Right to Access

Request a copy of all personal data fibwatch com holds about you. We'll provide it in a readable format within 30 days.

Right to Rectification

If any of your personal data held by fibwatch com is inaccurate or incomplete, you can ask us to correct it at any time.

Right to Erasure

You can request deletion of your personal data. Note that some data must be retained for legal or regulatory reasons even after account closure.

Right to Restrict Processing

You can ask fibwatch com to limit how we use your data while a dispute or correction request is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

You can object to fibwatch com processing your data for certain purposes, including direct marketing communications.

To exercise any of these rights, contact fibwatch com support at [email protected]. We will respond within 30 days.

1 Who We Are

fibwatch com is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "fibwatch com", "we", "us", or "our", it means the fibwatch com platform and the team responsible for operating it.

fibwatch com acts as the data controller for all personal data collected through the platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about this Privacy Policy or about how fibwatch com handles your personal data, you can contact us at any time through the details provided in Section 13 of this policy.

2 Data We Collect

fibwatch com collects the following categories of personal data from players:

2.1 Identity Data

  • Full name as provided during registration
  • Date of birth
  • Government-issued ID details (collected during verification)
  • Profile photograph (if submitted for verification purposes)

2.2 Contact Data

  • Mobile phone number
  • Email address
  • Preferred contact method

2.3 Financial Data

  • bKash, Nagad, or Rocket mobile wallet number
  • Transaction history including deposits and withdrawals
  • Account balance information

2.4 Technical Data

  • IP address and approximate location derived from it
  • Device type, operating system, and browser information
  • Session timestamps and duration
  • Cookies and similar tracking identifiers

2.5 Gaming Activity Data

  • Games played, bet amounts, and results
  • Bonus usage and wagering history
  • Responsible gaming tool settings and usage

Note: fibwatch com does not collect or store full payment card numbers. All financial transactions are processed through bKash, Nagad, or Rocket — fibwatch com only receives confirmation of transaction status and the wallet number used.

3 How We Collect Your Data

fibwatch com collects personal data through the following means:

3.1 Direct Collection

You provide data directly to fibwatch com when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.

3.2 Automated Collection

When you use the fibwatch com platform, we automatically collect technical data about your device and session. This includes your IP address, browser type, pages visited, and time spent on each page. This data is collected using cookies and server logs.

3.3 Third-Party Sources

fibwatch com may receive data about you from third-party identity verification providers when you submit documents for account verification. We may also receive fraud-related signals from payment processors to help protect your account.

4 Why We Use Your Data

fibwatch com uses your personal data for the following purposes:

Purpose Data Used
Creating and managing your fibwatch com account Identity data, contact data
Processing deposits and withdrawals Financial data, identity data
Verifying your age and identity Identity data, contact data
Detecting and preventing fraud Technical data, financial data, gaming activity
Providing customer support Identity data, contact data, gaming activity
Sending account-related notifications Contact data
Improving platform performance Technical data, gaming activity data
Complying with legal and regulatory obligations All categories as required
Responsible gaming monitoring Gaming activity data, financial data

fibwatch com does not use your personal data for automated decision-making that produces significant legal effects without human review. If you have concerns about how your data is being used, please contact our support team.

5 Legal Basis for Processing

fibwatch com processes your personal data on the following legal grounds:

  • Contract performance: Processing necessary to provide the fibwatch com service you signed up for, including account management, payments, and game access.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing carried out for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
  • Consent: Where fibwatch com relies on your consent — for example, for optional marketing communications — you can withdraw that consent at any time by contacting our support team.

6 Data Sharing

fibwatch com does not sell your personal data. We share data only in the following limited circumstances:

6.1 Service Providers

fibwatch com works with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket), identity verification providers, and cloud hosting services. These providers are contractually required to handle your data securely and only for the purposes we specify.

6.2 Legal Requirements

fibwatch com may disclose your personal data to law enforcement, regulatory authorities, or other government bodies where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect safety, or comply with a legal obligation.

6.3 Business Transfers

In the event that fibwatch com undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Important: fibwatch com never shares your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your data is used only to operate and improve the fibwatch com platform.

7 Cookies & Tracking Technologies

fibwatch com uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use our services. Here is a breakdown of the types of cookies we use:

7.1 Essential Cookies

These cookies are required for the fibwatch com platform to function. They manage your login session, keep you authenticated, and ensure secure transactions. You cannot opt out of essential cookies while using fibwatch com.

7.2 Analytics Cookies

fibwatch com uses analytics cookies to understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised. It helps us improve the fibwatch com experience for everyone.

7.3 Preference Cookies

These cookies remember your settings and preferences on fibwatch com, such as your preferred language or display settings, so you don't have to reconfigure them every time you visit.

7.4 Managing Cookies

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the fibwatch com platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

8 Data Retention

fibwatch com retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The general retention periods we apply are:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, in line with standard anti-money laundering record-keeping requirements.
  • Transaction records: Retained for 5 years from the date of each transaction.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Technical and session data: Retained for up to 12 months, after which it is anonymised or deleted.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance documentation.

When data is no longer required, fibwatch com deletes it securely or anonymises it so it can no longer be linked to you.

9 Data Security

fibwatch com takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

  • All data transmitted between your device and fibwatch com servers is encrypted using TLS (Transport Layer Security).
  • Personal data stored on fibwatch com servers is encrypted at rest.
  • Access to personal data within fibwatch com is restricted to staff who need it to perform their job functions, and all access is logged.
  • fibwatch com conducts regular security reviews and vulnerability assessments of our platform.
  • Our payment processing partners — bKash, Nagad, and Rocket — maintain their own security standards for financial data.

While fibwatch com takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

10 Children's Privacy

fibwatch com is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use fibwatch com.

If fibwatch com becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on fibwatch com, please contact our support team immediately so we can investigate and take appropriate action.

11 Exercising Your Rights

To exercise any of your data rights — access, rectification, erasure, restriction, portability, or objection — please contact the fibwatch com support team using the details in Section 13. When submitting a request, please include:

  • Your registered fibwatch com username or mobile number
  • A clear description of the right you wish to exercise
  • Any relevant details that will help us locate and process your request

fibwatch com will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

We may need to verify your identity before processing a data rights request to ensure we are not disclosing or deleting data in response to an unauthorised request.

12 Updates to This Privacy Policy

fibwatch com may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, fibwatch com will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed.

Your continued use of fibwatch com after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you may request account closure by contacting our support team.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how fibwatch com handles your personal data, please get in touch:

fibwatch com is committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Safe & Secure

Your Data Is Safe — Play with Confidence on fibwatch com

Now that you know how fibwatch com protects your privacy, you can play with full confidence. Register today, deposit in BDT via bKash or Nagad, and enjoy a secure gaming experience.

18+ only. Please play responsibly. Responsible Gaming